Click on the gallery names to see the image thumbnails. (These are shown 20 to a page and there may be several pages in each gallery). Look through the gallery thumbnails to find your picture.

This is available on some events, you simply enter your number into the search box.

We put up all the available pictures of saleable quality.

If yours isn't there it means the picture taken wasn't up to scratch (even professional photographers edit out some poor shots!).

Or it might be that the picture was taken by a different photographer and not by us!

Very secure. Our payment provider PayPal is used by thousands of businesses and millions of customers globally.

They provide a secure, fast, no-hassle transaction system and there is no need for you to register with them.

No, a digital file is a non-returnable product. Once it's been purchased you can return it and still keep it, by making multiple copies.

No, for the same reason as above. When you buy a picture we show the image thumbnail on your basket as a final check, but it's up to you to be sure you have the right picture.

It does not arrive, it's an instant download from the web page! We only sell digital images.

We've tried this in the past, but found more and more customers were asking for digital images. A digital service also allows us to keep the costs down and there many other advantages.

- Lower prices
- Quicker delivery
- Make as many prints as you like, whenever you like
- Share pictures more easily (e.g. by email)
- Use the picture in more ways (e.g. home pages, screen savers, online photo galleries etc.)
- Digital photography is taking over from film fast, so you may as well get used to it!

It's easy! All High Street photo processors now produce top quality prints from digital files. Instead of taking a negative in simply give them the image on CD or any other media (memory stick, photocard etc.).

To save a trip to the shops you could use one of the many website based photo-print services. These allow you to email the digital image and your prints come back in the post.

No, reprints from digital files are inexpensive and cost no more than reprints from traditional negatives.

Prices vary but you can find services offering 6x4" prints for as little as 6p each. (If you use an online print service there will be a postage charges.)

No, the size of print you can produce (to an acceptable quality) depends on the size of the digital file you have.

This can get complicated, but generally the bigger the file, the bigger the print you can take from it. We use this to determine our prices - see the next section.

As long as it's for your own personal use, and not for any commercial activity, you can use them as you wish. This might include:
- Making online photo-albums
- Emailing them
- Use on your own web page
- Use as wallpaper or screensavers on your computer

No, the copyright and all intellectual property rights remain with the photographer. You can't use the image (whole, in part or manipulated) for any commercial purpose or for display or publication, other than on your own personal web page without the express written permission of the photographer.

(When you buy an image you agree to these Terms and Conditions.)

Our basket, like many on the internet, uses 'cookies'. If you have cookies disabled it may cause the basket to work incorrectly. We have tried to implement the basket using other methods also, but if you are experiencing problems this is the most likely cause.

Please contact us if you are unable to order your pictures and we will attempt to solve your problem or enable the manual purchase of your pictues.

The image we show is the actual one you can buy as the 'Small' version and if it's a portrait (upright) image and you have a small screen or screen resolution this can happen.

Unfortunately, we can't add a scroll bar to these image windows, so there is nothing we can do about it. However, only a small section off the bottom of the image will be missing, and you can see the full image on the thumbnail.

This is a problem with Internet Explorer on your computer.

The most likely cause is that your 'Temporary Internet Files Cache' is full. Use Tools>Internet Options>General and delete the temporary internet files. This may take some time, but once it's done you should be able to save the image file as a jpeg. (If not email us and we'll try to help.)

It's just possible the PayPal system has a technical problem at that time. (It's very reliable, but some technical problems can occur on every website.)

Leave it a while and try again. If it's still not working please make a note of the error message and contact us immediately.

All the technical data relating to image file sizes and dimensions are approximations and for general guidance only. Many factors affect these and they can vary considerably.

However, the image files supplied will be suitable for the purposes we've specified.

Before you contact us PLEASE read the above notes and all instructions on the web site and any confirmation emails carefully, as the answer to your query is almost certainly there.

However, if you do still need some help with this service please use the contact details in the About/Contact section of the website.

If there is a fault and you see an error message please copy it and email it to us as this will help us rectify any problem.

We'll also be glad to receive any feedback or suggestions on the service.

Please see the About/Contact page for details on how to contact us directly.